EAGLE ID Policy

Eagle ID Multi-function ID Card

  1. Purpose
    To enhance a more user-friendly environment for students, faculty, and staff by providing a high quality, single card system that allows efficient access to all card-related services throughout ºù«ÍÞÊÓƵ and to seek new and expanded uses of the card through improved, advanced technology.
     
  2. Scope
    This policy has a college-wide applicability.
     
  3. Definition(s)
    Terms are defined as needed within this document.
     

  4. Procedure(s)
    The Eagle ID Card is the official ºù«ÍÞÊÓƵ picture ID card. In addition to identifying the relationship with ºù«ÍÞÊÓƵ, the card provides access to campus events and activities, residence halls/other buildings, meal plans, and the library. Meal plans may only be used via the ID card or cash must be used to purchase a meal.
     

    1. Who qualifies for a card?
      1. Student 
         
      2. Faculty & Staff 
        Permanent employees of ºù«ÍÞÊÓƵ are entitled to a free Eagle ID Card as a condition of their employment.
         
      3. Emeriti 
        Any individual that has been given an Emeriti status by ºù«ÍÞÊÓƵ is entitled to a free ID card as a courtesy of past employment.
         
      4. College Board 
        Any member of the College Board is entitled to a free card.

         
    2. Expiration of Eagle ID Card

      ID Cards are valid while cardholder still has an active status with ºù«ÍÞÊÓƵ.
       
    3. Procedure on ID Picture taking For ID card pictures
      ºù«ÍÞÊÓƵ requires individuals to remove any items not worn as part of their daily appearance (i.e. prescription eyeglasses). The only exceptions are items worn for cultural and religious reasons. All bandannas, hats, sunglasses and/or visors, etc. are to be removed before picture is taken.
       
    4. Card Fee Structure: 
       
      1. Student's First Card 
        The cost of the Eagle ID Card is $25 for all students and will be added to your enrollment. This includes the cost of the card and administrative cost associated with production.
         
      2. Students Replacement Cards 
        A $25 charge will be placed on the student's college account when a replacement ID card is issued. All payments must be submitted to the Business Office prior to receiving the replacement ID card.
         
      3. Faculty/Staff/Others 
        Faculty and Staff are entitled to a free replacement card.
         
      4. Free Replacement cards for cardholders 
        • Extreme hardship cases - very rare; apartment fire for example
        • If the card is not returned by the ATM during a transaction
           
    5. Responsibilities as a Cardholder 
       
      1. Deactivating or Reinstating your myEagle Passport Card 
        Students and other college cardholders do not have to surrender their cards upon discontinuing their employment/association with ºù«ÍÞÊÓƵ. We have an automatic privilege assignment/removal process to enable or disable the ID card. If the card has the banking option, disabling the card would not deactivate the banking feature of the card.
         

      2. Reporting a Lost/Stolen Card 
        If the ID card is an ATM/Check Card, you should immediately call (866) 348-3435, 24 hours a day. The cardholder will be asked several token questions to confirm account transaction authority. The College provides replacement service of ID cards during operational hours (Monday, 8am - 6pm; Tuesday - Thursday, 8am - 5pm; Friday, 8am - 4 pm). The cards can be replaced at the ID Card office.
         

        Information Sources
        Website address: www.ntcc.edu/cardservices

    Effective Date:
    Revised Summer 2024